How to Prepare Your Package

Print Out Your Shipping Label

In the attached file, you will find your unique shipping label. You need to print it out.

For shipments outside the EU: Print the customs invoice attached in your order confirmation.

Place your shipping label on the package.

You can use tape, but avoid placing it over the barcode.

For shipments outside the EU: Hand over the customs invoice to the courier.

Find your nearest service point or call DHL/UPS for a pickup.

Choose the location that is most convenient for you to drop off the package. Alternatively, you can call DHL Express or UPS to arrange a pickup at your address at a time that suits you best.

Drop off the package

Drop off the package at the service point that is most convenient for you, or arrange a pickup with DHL Express/UPS.

Delivered to the recipient

From here, we will take care of the rest and ensure that your package safely reaches the recipient.